Quick Answer: Where Can I Complain About FASTag?

How can I close my HDFC FASTag account?

Login in to FASTag Portal with User ID / Wallet ID and Password.Select the option of Service Request -> Generate Service Request.Select Request Type as Closure Request to close the RIFD Tag or Wallet.Also once block FASTag account by calling 24×7 Customer Care on 18001201243..

Is FASTag mandatory for all vehicles?

FASTag is being made mandatory for all vehicles in the country from midnight today, the Central Government said in a statement on Sunday. … With this mandate, all vehicles traveling through toll plazas will have to mandatorily pay toll charges using FASTag.

What is minimum threshold in FASTag?

No minimum balance in FASTag now.

How do I get a refund from FASTag?

Call on Toll-free number: 1800-102-6480 and mention your mobile number against which the tag has been registered along with the Vehicle Registration Number (VRN) or Tag ID.

How do I contact FASTag customer care?

24*7 Customer Care Toll free number: 18004198585.

How do I replace my FASTag?

If you wish to stop using FASTag, call us on 1800-120-4210 to raise a closure request. You can replace your damaged tag with a new one at an applicable charge. Scenarios where you can opt for Tag replacement – Broken windshield, Wear & tear of tag, etc.

Is FASTag mandatory?

The Union Ministry of Road Transportation and Highways has said that the Radio Frequency Identification tag, which facilitates electronic payment of fees at toll plazas, will become mandatory from Monday midnight and vehicles without FASTag will have to pay twice the toll amount.

How can I replace my damaged HDFC FASTag?

Loss of tagIf your FASTag is lost, call our customer care number to block your NETC FASTag.You can then have your NETC FASTag re-issued by paying Rs. 100 as a re-issuance charge.Your wallet balance will remain the same.To get another NETC FASTag reissued contact the toll free number 1800-120-1243.

How do I activate my FASTag online?

You can activate FASTags online yourself by entering your vehicle details in the ‘My FASTag’ mobile app. You can link the FASTag with your existing bank accounts through the app. Android users can download the ‘My FASTag’ app from google play store and iPhone users can download the app from Apple store.

Where can I complain about HDFC FASTag?

You may call our customer care @ 1800 120 1243 to know more details.

Can we cross toll without FASTag?

What happens if you reach a toll plaza without a FASTag on your vehicle? … The government, while mandating the FASTag, said that the vehicles crossing toll plazas, from the dedicated FASTag lane, without FASTags will have to pay double fees applicable to the type of vehicle.

Can I have 2 FASTag for same car?

No. You will need two separate FASTags for the vehicles. Once Tag is affixed on the windshield of the vehicle, it cannot be removed. If you try to do so, the FASTag will get destroyed and will not work at the toll plaza.

Can I buy FASTag at toll plaza?

Yes. One can buy FASTag from a toll plaza.

What if FASTag is not recharged?

After crossing the toll plaza, if the account balance becomes negative, the bank can recover the amount from the security deposit, which should be replenished at the time of the next recharge by the user, NHAI said.

Can I change my FASTag bank?

Share. FASTag is linked to a registered Paytm Payments Bank wallet/account to facilitate instant automatic deduction of toll charges. So, if your FASTag is linked to Paytm wallet, which is connected to another bank account, then you can change the bank account and recharge the wallet from the new bank account.

What is the new rule of FASTag?

FASTag deducts the fee charged at that toll plaza from your account. You will have to keep recharging your account electronically to pass through more tolls. The validity of a FASTag is up to five years. After five years, a new FASTag will have to be installed on the vehicle again.

Which FASTag is best?

Best FasTag Service Provider?SBI. Votes: 1 10.0%ICICI Bank. Votes: 3 30.0%Axis Bank. Votes: 0 0.0%Paytm. Votes: 6 60.0%HDFC Bank. Votes: 0 0.0%Kotak Mahindra. Votes: 0 0.0%IDFC. Votes: 0 0.0%Dec 28, 2019

What happens if FASTag is damaged?

If FASTag damage occurs, you can easily change it. … For this, you can get a new FASTag released through Paytm. A Rs 100 amount is charged for this. You can get the FASTag again by giving RC and registered mobile number of the train through the app.